Pie VAT Support

Everything you need to shop Tax Free in Norway with Pie.

Tax Free Shopping in Norway

Learn how to shop Tax Free with Pie VAT in Norway, from making your purchase to validating your goods and receiving your VAT refund.

How does Tax Free shopping work in Norway?

Find out if you’re eligible to shop Tax Free and claim a VAT refund on purchases made in Norway.

Who can shop Tax Free in Norway?

Find out how much you need to spend to qualify for Tax Free shopping in Norway.

Is there a minimum spend for Tax Free shopping in Norway?

Find out how long you have to take your Tax Free purchases out of Norway.

How long do I have to take my purchases out of Norway?

Eligibility and how Tax Free works in Norway

Getting Started

Find out what you should receive from the store after making a Tax Free purchase with Pie VAT in Norway.

What should I receive from the store for my Tax Free purchase?

Find out why your Tax Free order needs to be created by the store before you leave.

Can I claim Tax Free after I have already left the store?

What to do and how to start your Tax Free claim

In Store

Learn how to claim your Tax Free purchase and complete the required steps in the Pie VAT app.

How do I complete my Norwegian Tax Free claim in the Pie VAT app?

Learn where to enter your 6-digit Claim Code to find your Tax Free purchase in the Pie VAT app.

Where do I enter my claim code?

Learn why we need a copy of your receipt and how to upload it correctly in the Pie VAT app.

Why do I need to upload my receipt?

Learn why your departure details are important and how they help us guide you through the correct steps before leaving Norway.

Why do I need to add my departure details?

Complete your Norwegian Tax Free claim in the Pie VAT app

Complete your claim

Learn why the Pie VAT app may ask you to have your purchases verified before leaving Norway.

Why am I being asked to have my Tax Free purchase physically verified?

Find the Pie VAT counter at Oslo Airport and get your Tax Free purchase validated before departure.

Where can I find the Pie VAT counter at Oslo Airport?

Find out where to complete your Tax Free validation at Oslo Airport when the Pie VAT counter is closed.

What should I do if the Pie VAT counter is closed?

Learn how to complete your Tax Free claim if you are leaving Norway by ferry or cruise ship.

What should I do if I am leaving Norway by ferry or cruise ship?

Learn how to look after your Tax Free purchases before completing your claim and leaving Norway.

Can I use my Tax Free purchases before leaving Norway?

Learn what happens next after your Tax Free purchase has been successfully validated.

What happens after my Tax Free purchase has been validated?

Validate your Tax Free purchase before leaving Norway

Leaving Norway

Pie VAT Home

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