Shopping Tax Free with Pie VAT in Norway is easy. The steps you need to complete may depend on where you are leaving Norway, so always follow the instructions shown in the Pie VAT app.
1. Shop with Pie VAT
Let the store know that you would like to shop Tax Free. The store will register your purchase with Pie VAT and provide the information you need to claim your purchase.
2. Claim your purchase in the Pie VAT app
Open the Pie VAT app and follow the instructions to add your purchase and complete the required information.
Make sure to keep both your receipt and purchased goods until your Tax Free claim has been completed.
3. Add your departure details
Before leaving Norway, tell us how and where you are leaving the country in the Pie VAT app.
Based on your departure details, the app will show you exactly what you need to do next.
4. Follow the instructions in the app
Depending on your departure point, you may be asked to have your purchase verified before leaving Norway.
If verification is required, the Pie VAT app will tell you where to go and what you need to bring.
It is important to complete the steps shown in the app for your specific journey.
5. Complete your Tax Free claim 🎉
Once you have completed the required steps, you can follow the status of your claim in the Pie VAT app. Pie VAT will process your refund once your claim has been successfully completed and approved.
Before you travel
We recommend completing your departure details in the Pie VAT app before arriving at the airport or departure point. This gives you time to see whether any additional steps are required before leaving Norway.