We need your receipt to verify the details of your Tax Free purchase and make sure the information in your claim matches the purchase made in store.
Your receipt helps us confirm details such as:
The store where you made your purchase
The date of purchase
The items you purchased
The amount you paid
How to upload your receipt
When asked in the Pie VAT app, take a clear photo of the entire receipt.
Make sure:
The full receipt is visible
The text and amounts are easy to read
The photo isn't blurry or covered
No important parts of the receipt are cut off
Keep your original receipt
Even after uploading a photo, keep your original receipt with you until your Tax Free claim has been completed. You may need it later as part of the process.
Having trouble uploading your receipt?
Try taking a new photo in good lighting and make sure the entire receipt is visible.
If you're still having trouble, chat with us directly through Pie VAT - we're happy to help 😊