Pie VAT Support

In case you can't access WiFi in store or rooming - no worries! You can still shop tax free in the store with Pie VAT.

I don't have internet in store, what do I do?

I forgot to complete the process, and now I'm home. What can I do?

Am I eligible for tax free shopping?

Can I use the purchased goods before I leave the country?

What is the overall flow of Pie Systems?

Is there a time limit for requesting a refund?

Why do I need a customs stamp? (Denmark, Sweden, Germany, Finland, Netherlands)

How do I find Customs at Copenhagen Airport?

Where do I find Customs at Copenhagen Airport?

How do I get a Customs Stamp?

Should the goods be unused and have tags on?

Missed the How it Works? Don't worry, you can always find it in the menu, but we'll elaborate the process here 😇

What steps do I need to take to complete my refund?

This is what hassle-free, tax free shopping looks like 😍

How to start my VAT claim?

I do not have a claim code or the email to start claiming my refund!

How to get validation in the Netherlands 🇳🇱

For Tourists Shopping in Europe

Pie VAT Home

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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