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What is the overall flow of Pie Systems?
What is the overall flow of Pie Systems?
Charlotte avatar
Written by Charlotte
Updated over a week ago

[Customer] requests VAT refund on purchase of goods

[Merchant] generates a new VAT refund request in Merchant Account

[Customer] scans generated QR code (with Pie App, or downloads Pie app through QR code scanning)

[Customer] takes a picture of the receipt

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[Customer] when leaving the country (at airport), uses Pie App to scan boarding pass.

[Customer] after arriving at home country, may be required to take a picture of goods bought with Pie App.

[Merchant] pays out VAT amount to Pie Systems upon confirmation of user leaving country with goods.

Pie Systems pays out Customer.

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