Pie VAT Support

What to know in which countries you can use Pie VAT for your Tax Free Shopping, and claim your VAT?

In which countries can I use Pie VAT?

Learn how Pie protects the personal information you provide when using Pie VAT.

Is my personal information safe?

Learn why we ask for your Travel ID when you complete your Tax Free claim in the Pie VAT app.

Why do you need a picture of my Travel ID?

Transparency is very important for us! Find out terms and conditions in app or on our website.

Where can I find Pie VAT's Terms and Conditions?

How can I delete my account / information?

Try these troubleshooting steps if you're unable to submit your Tax Free claim in the Pie VAT app.

I can't submit my Tax Free claim. What should I do?

Learn about Pie VAT, where you can use it, fees, your account and how we handle your information.

Using Pie VAT

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