If you're having trouble submitting your Tax Free claim, first make sure you have completed all required steps in the app.
If everything is complete but you still can't submit your claim, try:
Close the Pie VAT app completely and open it again.
Check that you have a stable internet connection.
Make sure you're using the latest version of the Pie VAT app.
If the issue continues, try reinstalling the app.
Still having trouble?
If you still can't submit your claim, contact Pie Support through the Pie VAT app or email support@piesystems.io.
When contacting us, it can be helpful to include a screenshot of the error message you're seeing so we can help identify the issue faster.