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General Tax Free Knowledge
General FAQs for tourists to learn about PIE and TF
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Is Tax Free Shopping the Same as Duty Free Shopping?
Should the goods be unused and have tags on?
What is Tax Free Shopping (VAT Refunds)?
Can I use PIE VAT to get refunds from hotels, restaurants, or beverages?
May I use the purchased goods before leaving the country?
Is there a time limit for requesting a refund?
How do I know whether I am eligible for tax free shopping?
Why is there a Credit Card charge on my account?
How to start my VAT claim?
Why use PIE VAT for your VAT refund?
I do not have a claim code or the email to start claiming my refund
In which countries can I use PIE VAT?
Why do I have to add my bank details?
What are the terms and conditions of PIE VAT?
Why do you need my passport details?
Is my personal information safe with you?
When will I receive my refund?
What are the fees to use Pie VAT?
How can I delete my account / information?