Pie VAT is designed to make Tax Free shopping simple and digital, from planning where to shop to receiving your VAT refund.
Discover where to shop
Use the Pie VAT app to discover participating Tax Free stores and plan your shopping while travelling.
You can explore stores available through Pie VAT and find offers and discounts available in the app.
Manage your Tax Free claims
The Pie VAT app guides you through the steps required to complete your Tax Free claim.
Depending on where you shop, you can use the app to:
Access and complete your Tax Free claims
Add your travel and identification details
Upload required documents and receipts
Follow the status of your claims
Manage your refunds
A digital Tax Free experience
Pie reduces the need for paper forms and manual steps wherever local Tax Free and Customs rules allow.
The exact process varies depending on the country where you shop, and you may still need to complete Customs or export validation before your refund can be processed.
Know how much you'll get back
For eligible Tax Free claims, you'll be able to see your refund amount before confirming your claim.
Any applicable service fees are taken into account when your refund is calculated.
Get help when you need it
If you have questions or need help with your Tax Free claim, you can contact Pie Support through the Pie VAT app.
💡 Tip: Check the Pie VAT app while travelling to discover participating stores, plan your shopping and see available offers and discounts.