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Advice and answers from the PIE VAT Team

Search results for:eSIM
What is an eSIM? ☎️
An eSIM (embedded SIM card) provides cellular services* on compatible devices… *Our eSIM packages are data only
Does my eSIM data expire?
When purchasing eSIM data, you can select a start date from which a 30-day expiration period begins… You can easily add data to any installed eSIM at any time… See our help article on how to add data to your Pie eSIM
Which devices support eSIM?
Make sure your device is eSIM compatible and unlocked before purchasing… iPhones sold in China do not support eSIM iPhone 14 (all models) iPhone 13 (all models)
How to install an eSIM on iOS
Make sure you are on a stable WiFi connection before starting your eSIM installation… the Manual and QR Code installation methods: Open the Pie app Go to Account Tap eSIM… codes and QR code On your device: Go to Settings Tap Cellular Tap Add eSIM
How do I install an eSIM on Android?
Make sure you are on a stable WiFi connection before starting your eSIM installation… the Manual and QR Code installation methods: Open the Pie app Go to Account Tap eSIM… print the QR code or display it on a second device so it can be scanned from the device using the eSIM
Can I use Pie eSIM for calls or messaging?
Our eSIM is for cellular data only and does not support calling or SMS
Pie VAT eSIM: What payment methods do you accept?
How do I check if my device is eSIM compatible and unlocked?
It's recommended that you confirm eSIM compatibility by contacting your device manufacturer or carrier… Settings Tap General Tap About Your device is unlocked if “Carrier Lock” says “No eSIM… restrictions” Your device supports eSIM if the “Available SIM” section has an IMEI Android
Country Support
Our eSIM data is exclusive to tourists using the Pie app… Please check out our eligibility requirements before purchasing an eSIM… Sweden 🇸🇪 We also offer eSIM data for tourists traveling across Europe
Can I keep my primary line on?
Of course 😊 Most eSIM devices support two active lines at the same time… So you can keep your primary line 'on' for calls and text while using your Pie eSIM for cellular data