Make sure you are on a stable WiFi connection before starting your eSIM installation.
For both the Manual and QR Code installation methods:
Open the Pie app
Go to Account
Tap eSIM
Select the eSIM you want to install
Tap Installation Instructions to see your manual installation codes and QR code
If you choose to install via QR code, either print the QR code or display it on a second device so it can be scanned from the device using the eSIM.
Google Pixel
On your device:
Go to Settings
Tap Network & Internet
Select Mobile Network
Tap Add Carrier
Scan QR code or enter code manually
Follow the on–screen instructions
Enable “Mobile Data” and “Roaming”
Google Pixel 6
Manual Installation
On your device:
Go to Settings
Tap Network & Internet
Tap “+” next to SIMs
Tap “Download a SIM instead?”
Tap “Next” when prompted to download SIM
Tap “Need Help?” when prompted for QR code
Tap “Enter it Manually”, then enter the installation code from the Pie app
When your eSIM is recognized, tap “Download”
Once you are ready to use your eSIM
Go to Settings
Tap Network & Internet
Tap SIMs
Select your Pie eSIM
Enable Use SIM
Enable “Mobile Data” and “Data Roaming”
QR Code Installation
On your device:
Go to Settings
Tap Network & Internet
Tap “+” next to SIMs
Tap “Download a SIM instead?”
Tap “Next” when prompted to download SIM
Scan QR code
When your eSIM is recognized, tap “Download”
Once you are ready to use your eSIM
Go to Settings
Tap Network & Internet
Tap SIMs
Select your Pie eSIM
Enable Use SIM
Enable “Mobile Data” and “Data Roaming”
Samsung Galaxy -
Manual Installation
On your device:
Go to Settings
Tap Connections
Tap SIM Card Manager
Tap Add Mobile Plan
Tap “Enter code instead”, then enter the installation code from the Pie app
Once you are ready to use your eSIM
Go to Settings
Tap Connections
Tap SIM Card Manager
Select your Pie eSIM
Enable eSIM under Mobile Network
Enable “Mobile Data” and “Data Roaming”
QR Code Installation
On your device:
Go to Settings
Tap Connections
Tap SIM Card Manager
Tap Add Mobile Plan
Tap Scan Carrier QR Code
Scan QR code and follow the on–screen instructions
Once you are ready to use your eSIM
Go to Settings
Tap Connections
Tap SIM Card Manager
Select your Pie eSIM
Enable eSIM under Mobile Network
Enable “Mobile Data” and “Data Roaming”
Android (General)
Manual Installation
On your device:
Go to Settings
Tap Network & Internet
Tap the “+” next to Mobile Network
Tap “Next” when asked “Don’t have a SIM card?”
Tap Enter Code Manually, then enter the installation code from the Pie app.
Turn on eSIM under Mobile Network
Enable “Mobile Data” and “Data Roaming”
Turn off your primary line to avoid roaming charges from your home carrier
QR Code Installation
On your device:
Go to Settings
Tap Network & Internet (or Connections)
Tap on SIM card manager
Select Add Mobile Plan (or “+”)
Select “Scan Carrier QR Code” (or tap “Don’t have a SIM card”)
Scan the provided eSIM QR code
When your plan is registered, select “OK” to turn on the plan
Now that you have activated your eSIM, you can view it in SIM card manager
Turn on eSIM under Mobile Network
Enable “Mobile Data” and “Data Roaming”