Pie VAT Support

Use the operating hours below to plan your DIVA validation. At the airport, follow signs for Tax Free, DIVA, or Customs (Aduanas). DIVA kiosks are typically located near the Customs office. If you cannot find one, ask airport staff for directions.

DIVA kiosks at Spanish airports

Pie VAT Home

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Region	Airport	Operating Hours
Andalusia	Seville Airport	24 hours
Andalusia	Málaga Airport	24 hours
Andalusia	Jerez De La Frontera (Airport)	07:00–22:00
Andalusia	Granada Airport	07:00–21:00
Andalusia	Almería Airport	06:00–24:00
Asturias	Asturias Airport	06:00–00:00 daily, provided by the Fiscal Guard
Aragón	Zaragoza Airport	Fiscal Guard: 24 hours
Balearic Islands	Palma Airport	24 hours
Balearic Islands	Menorca Airport	Customs: Monday–Friday, 07:30–14:30;
Fiscal Guard: 05:30–01:00 from May to October and 06:00–23:00 during the rest of the year
Balearic Islands	Ibiza Airport	Winter: 06:00–00:00;
Summer: 24 hours
Basque Country	Bilbao Airport	05:30–24:00
Basque Country	Álava Airport	24 hours
Basque Country	Gipuzkoa Airport	08:00–22:00
Cantabria	Santander Airport	Service available when travelers present for boarding
Catalonia	Girona–Costa Brava Airport	06:00–22:00
Catalonia	Reus Airport	Service available when travelers present for boarding
Canary Islands	La Palma Airport	Monday–Friday, 09:00–14:00 at the Customs Administration.
Daily during airport operating hours through the Fiscal Guard
Canary Islands	Gran Canaria Airport	24 hours
Canary Islands	Tenerife North Airport	Monday–Friday, 11:00–17:30 at the passenger office in the terminal; Monday–Friday, 09:00–14:00 at the Customs Administration. Outside these hours and on Saturdays and Sundays, service is provided by the Fiscal Guard

Canary Islands	Tenerife South Airport	Monday–Friday, 08:00–18:00 at the passenger office;
08:00–15:00 at the Customs Administration. Outside these hours, and 24 hours on Saturdays, Sundays and public holidays, service is provided by the Fiscal Guard
Canary Islands	Lanzarote Airport	Monday–Friday, 08:00–14:00 (Fiscal Guard)
Canary Islands	Fuerteventura Airport	07:30–23:00 daily (Fiscal Guard)
Extremadura	Badajoz (Talavera) Airport	Service available when travelers present for boarding
Galicia	Santiago de Compostela Airport	24 hours
Galicia	Vigo Airport	During airport operating hours (closed 01:00–05:00)
Galicia	A Coruña Airport	During airport operating hours (closed 01:00–05:00)
Murcia	Región de Murcia (Corvera) Airport	07:30–22:30
Navarre	Pamplona Airport	Monday–Sunday, 05:00–00:30
Valencia	Castellón Airport	08:30–14:30
Valencia	Valencia Airport	24 hours
Valencia	Alicante Airport	24 hours