NOTE: For Pie VAT refund requests going through Customs in France, you will NOT use the PABLO automated system. Instead, you must go to the customs desk (usually located next to the PABLO automated kiosks) to obtain a physical stamp on the receipt (and filled out sticker).
Customs at Charles De Gaulle airport is located before security 🛫
Terminal 1 | CDGVAL Level (Hall 6) |
Terminal 2A | Exit 5 |
Terminal 2B | Arrivals level |
Terminal 2C | Exit 12 |
Terminal 2E | Departures level, Exit 8d |
Terminal 2F | Arrivals level, Exit 10a |
Terminal 3 | Departures, after security |
Go to the tax refund desk when you arrive at the airport for your return flight.
You should do this before checking in your baggage to make sure you have all items and documents for customs inspection 🧳
Customs desks (Détaxe) are open during flight operation hours.
You can reach out to us via chat, or contact the airport for more information:
Tel : + 33 1 72 40 78 50
www.douane.gouv.fr
www.ec.europa.eu