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What fees apply when using PIE VAT in Japan?

When you use PIE VAT for tax-free shopping in Japan, the following two fees apply:

  • PIE VAT service fee: 1.5%–3.0% of the purchase price excluding tax.

  • Withdrawal fee: 0.28%–0.32% of the purchase price excluding tax.

Both fees are deducted from your tax refund amount.

For example, if you purchase an item for JPY 11,000 (JPY 10,000 excluding tax), here's how the fees and tax refund are calculated:

Lowest Fees

Highest Fees

Purchase price (incl. tax)

JPY 11,000

JPY 11,000

Consumption tax

JPY 1,000

JPY 1,000

PIE VAT service fee

JPY 150 (1.5%)

JPY 300 (3.0%)

Withdrawal fee

JPY 28 (0.28%)

JPY 32 (0.32%)

Final refund amount

JPY 822

JPY 668

Please note:

  • The PIE VAT service fee varies depending on the store or shopping facility where you make your purchase.

  • The service fee includes costs paid to stores, shopping facilities, and point-of-sale (POS) system providers.

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