In Japan, tax refund requests must be made on the day of purchase.

If you shop at an individual PIE VAT partner store, complete your tax refund request before leaving.

If you shop at a PIE VAT partner store within a shopping mall with a PIE VAT tax-free counter, visit the counter with your receipt, passport, purchased items, and PIE VAT app before departure.

Japanese tax refund regulations require all necessary information to be submitted and reviewed on-site.